NetSuite CRM+ software delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customization, all in a web-based CRM solution. And unlike typical CRM solutions, NetSuite CRM+ includes powerful sales performance, order management and marketing effectiveness capabilities as standard.



NetSuite CRM+ is the only CRM solution that is completely integrated with the back office—order management, fulfillment and financials—reducing manual entry and risk of error, and accelerating processes. This seamless integration ensures your business is operating on the same customer and transactional data—and gives you real-time visibility into your customer lifecycle from lead to close to fulfillment.

With NetSuite, you can easily manage the entirecustomer lifecycle—from suspect to quote, order, service, and repurchase—from anywhere at any time.

Key Benefits

• Drive sales, service and marketing performance with real-time role based-dashboards


• Gain a true 360-degree view of all customer data and customer interactions


• Improve sales performance with accurate sales forecasts, automated commission and upsell management


• Improve collaboration with your partners with joint lead and campaign management


• Streamline order management processes with complete integration across sales and finance


• Improve customer satisfaction with complete case management and customer history


• Redirect marketing budget to higher-ROI campaigns by measuring campaign effectiveness


• Drive sales and service from anywhere with mobile access.